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Grievance officer

NeevCloud Technologies Private Limited (“ai.ml”, “we”), Indore, Madhya Pradesh, India. Last updated 10 September 2026.

Named under the Digital Personal Data Protection Act 2023 and the Information Technology (Intermediary Guidelines) Rules 2021.

Name
Grievance Officer, NeevCloud Technologies Private Limited
Email
grievance@ai.ml
Postal address
NeevCloud Technologies Private Limited, Indore, Madhya Pradesh, India
Hours
Monday to Friday, 10:00–18:00 IST

What to include

Your name and email, the organisation (if any), what happened and when, and what you want done. For requests about your personal data, say whether you want access, correction, erasure or a copy.

Response times

  • Acknowledgement within 24 hours (48 on weekends).
  • Resolution or a substantive reply within 30 days; personal-data requests within the period the DPDP Rules allow.
  • Security incidents: security@ai.ml, acknowledged within 6 hours.

If you are not satisfied you may approach the Data Protection Board of India.

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